Section 1: Acceptance of Terms

1.1 Initial Provisions

These General Terms of Use (hereinafter referred to as the “Agreement”) between (“we,” “our,” “the Site,” or “”) and you govern your access and use of our website accessible through (hereinafter referred to as the “Site”) as well as any subscription or other services we provide (the “Services”). By using this Site and accessing our Services in any manner, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

1.2 Changes to the Agreement

We may update this Agreement from time to time. By continuing to use this Site and the Services after an update, you agree to the updated Agreement in its entirety. All updates are effective upon publication. We encourage you to check the “Terms of Use” link on the homepage each time you visit this Site to stay informed about any potential updates.

Section 2: Privacy Policy

2.1 Privacy Protection

Our privacy policy, which you can find at (hereinafter referred to as the “Privacy Policy”), describes how we may use your personal information. By continuing to use this Site, you agree to the Privacy Policy, which is incorporated herein by reference. If you object to the use of your personal information as described in the Privacy Policy, please immediately exit this Site.

Section 3: The Services

3.1 Standard Turnaround Time for Initial Draft

The usual timeframe for creating the first draft of the design, billed and ordered, typically falls between 48 and 120 hours. It should be noted that the first draft may be submitted before the 48-hour limit, but this is not guaranteed and depends on our project queue and efficiency. Any project duration estimate provided by should be considered an approximate estimate. cannot be held responsible for delays, regardless of the circumstances. The estimated project duration begins on either the date receives funds for the initial payment or the confirmed date.

3.2 Revisions and Modifications

Each advertised and billed design package specifies a maximum number of included revisions. If the client exhausts these revisions and requires additional changes, the client agrees to pay associated additional fees. It is important to note that assumes no responsibility for modifications made by third parties, whether before or after the creation, processing, or publication of the design.

3.3 Source Files

We will provide you with design files in the necessary formats for your use, whether for printing or advertising. These formats include, among others, .PNG, .JPG, .PDF, .EPS, .AI, and .PSD files.

3.4 User Responsibility

You are responsible for obtaining and maintaining all necessary telecommunications, broadband, and computer equipment and services required to access and use the Services, as well as paying all charges associated with them.

3.5 Deliverables and Licensed Content

3.5.1 “Deliverables” refer to content that we develop and specifically provide to you based on your design requests. Deliverables do not include Licensed Content, which is subject to certain licensing restrictions.

3.5.2 “Licensed Content” refers to stock or pre-existing content that we own or license from a third party, including artwork, photographs, audio, fonts, videos, designs, and writings. No rights are granted to you regarding Licensed Content other than what is expressly stated here.

Section 3.6: Quality Assurance

We make every effort to minimize errors in the final Deliverables. However, due to the creative nature of design, we cannot guarantee that all final Deliverables will be entirely error-free. When we deliver a file to you, you agree to review and thoroughly check all files for errors or omissions and to notify us of any necessary changes or corrections within seven (7) days of receipt. We will do our best to expedite revisions to rectify any errors you report during this period. If you report errors after this timeframe, we are not obligated to do so but do intend to collaborate with you to make corrections if feasible.

Section 4: Use of the Services

4.1 Responsible Use of Services

You agree not to use the Services to:

4.1.1 Upload, post, email, or transmit in any way any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful, or invasive of others’ privacy;

4.1.2 Attempt to compromise the security or integrity of our system or our users;

4.1.3 Use the Services in a manner that could damage, disable, overload, or impair any server, network, or equipment (including, but not limited to, our server) connected to the Services or disrupt their use by other users;

4.1.4 Attempt to gain unauthorized access to accounts, systems, or networks through hacking, phishing, identity theft, or any other means. We will fully cooperate.

4.2 User Content

You may choose to submit content, including but not limited to text, images, videos, and other materials. You retain all rights to your User Content, but by submitting such content, you grant a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free license to use, reproduce, distribute, publicly display, modify, translate, create derivative works, and distribute your User Content in connection with the Site and the Services.

4.3 Prohibitions

You agree not to:

4.3.1 Use the Site or the Services in violation of applicable laws or the rights of others;

4.3.2 Use devices or software to interfere with or attempt to interfere with the proper functioning of the Site or the Services or any transaction conducted on the Site;

4.3.3 Use robots, spiders, scrapers, or other automated means to access the Site or the Services or extract information from them;

4.3.4 Attack the Site with a denial-of-service attack, a brute-force attack, or any other form of cyberattack.

Section 5: Refund Policy

When placing an order, a non-refundable fee equal to 50% of the purchased service’s price applies. This 50% covers expenses related to’s merchant processing, legal fees, and other essential costs associated with initiating, processing, and completing the ordered service/s. will decline refund requests under the following circumstances:

  1. Approval of the initial and primary design concept and its continuation.
  2. Lack of contact or response from the person for more than 10 days after purchasing service/s.
  3. Engagement of another company or designer for the same project.
  4. Exceeding the specified ‘refund request’ time frame.
  5. Business closure or name change.
  6. Reasons such as ”change of mind”, disagreement with partner’s, or other non-service-related issues are not eligible for a refund under any circumstances.
  7. Engaging in verbal abuse, threats, obscene language, or cyberbullying.
  8. Refund requests will not be accepted once the design/s have been approved.

Please note that reserves the right to reject any project or terminate a contract when deemed necessary. Following a refund, you forfeit all rights to use the designs for any purpose, as they will become the exclusive property of

The designated time frame for refund requests is 10 days from the initial placement of an order.

To initiate a refund request, please send an email to:

Section 6: Termination

6.1 Termination by You

You may terminate this Agreement at any time by discontinuing the use of’s Site and Services. Termination will result in your access to the Site and Services being terminated.

6.2 Termination by may terminate this Agreement or suspend your access to the Site and Services at any time, with or without cause, without notice, and without liability to you.

6.3 Effects of Termination

Upon termination of this Agreement, all rights and licenses granted to you under this Agreement will immediately terminate. Provisions that by their nature should survive termination, including but not limited to those related to ownership, limitation of liability, warranties, and general provisions, will survive.

Section 7: Limitation of Liability

7.1 Disclaimer of Liability

You expressly understand and agree that will not be liable to you or any third party for any indirect, special, incidental, consequential, or punitive damages, or for any loss of profits or revenue, loss of use, loss of data, or any other damages, whether arising out of or in connection with this Agreement, even if has been advised of the possibility of such damages.

7.2 Maximum Liability’s total liability to you for all damages, losses, and causes of action will not exceed the total amount you have paid to access the Site or use the Services in the twelve (12) months immediately preceding the claim.

Section 8: Indemnification

8.1 Indemnification by You

You agree to indemnify, defend, and hold, its officers, directors, employees, agents, partners, suppliers, and third parties harmless from any loss, liability, claim, demand, action, lawsuit, damage, cost, or expense, including reasonable legal fees, arising out of or related to your use of the Site or the Services, your violation of this Agreement, or any infringement of third-party rights, including but not limited to any intellectual property or privacy rights.

Section 9: Applicable Law and Dispute Resolution

Section 9.1: Applicable Law

This Agreement is governed by and interpreted in accordance with the laws of the province of Quebec, Canada, without regard to its conflict of laws principles.

Section 9.2: Dispute Resolution

Any dispute arising out of or related to this Agreement will be resolved through binding arbitration in accordance with the commercial arbitration rules of the Association d’arbitrage du Quebec. The arbitration will take place in Trois-Rivières, Quebec, Canada, and will be conducted in French unless the parties agree otherwise.

Section 10: General Provisions

10.1 Entire Agreement

This Agreement constitutes the entire agreement between you and concerning the Site and the Services and supersedes all prior or contemporaneous written or oral agreements between you and regarding the same subject matter.

10.2 Changes to the Agreement reserves the right to modify this Agreement at any time. Any modification will be posted on the Site, and it is your responsibility to periodically review this Agreement for updates.

10.3 No Waiver

The failure of to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.

10.4 Assignment

You may not assign this Agreement, in whole or in part, without the prior written consent of may assign this Agreement without restriction.

10.5 Severability

If any provision of this Agreement is found to be invalid or unenforceable, that provision will be interpreted in a manner consistent with applicable law to best reflect the original intentions of the parties, and the remaining provisions will remain in full force and effect.

10.6 Contact

If you have any questions regarding this Agreement, please contact us at the following address:

Last Updated: December, 2023