Creating Unique Custom Designs
We always aim to provide the best service possible.
We recognise that this is not always possible and we always appreciate feedback if you are not satisfied with our service.
If for some reason you are not satisfied with our service and we are unable to remedy this, you can request a refund from us.
In order to claim a refund, please send an email to
firstname.lastname@example.org stating clearly the:
date of purchase
type of package purchased
your email address
your contact number
last four digits of credit card used
reason for claim
We will then review your request and refund your payment in full with ten working days.
In the case of a refund, you will not have the right to use any of the material that we sent you during the process. We will not offer a refund if:
If you have already confirmed or approved the acceptance of a design. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
If you have failed to communicate with us for more than sixty days, any refunds will be at our discretion.
If the company for whom the design was performed should close or change its name.
Last update: October 2015.